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737 Delta


Anmeldungsdatum: 21.11.2004 Beiträge: 75 Wohnort: At the airport
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Verfasst am: 24.11.2004, 19:50 Titel: things you wish airlines would do |
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Remember that passengers like straight answers to straight questions and like to be kept informed. "I don't know" is better than making something up
Remind you that the flight is "beverage service only" early enough to make it to the concession stand
Admit it when a flight is being cancelled so one can make other arrangements
Enforce carry-on bag size and quantity rules
Enforce boarding order by row number -- by window and aisle too if you can pull it off without confusing people even more!
Be more diligent in announcing gate changes
Ensure that the sound system is turned up so that we can hear the in-flight "message from the cockpit", but not at night
Increase the insurance coverage on baggage
Provide a "family" section in economy to keep the kids in the same place
Provide a row or two of extra large seats in economy, sold for a small premium, prioritized for the largest passengers
Monitor the passenger cloggage at the airplane door to control the flow of passengers down the jet-bridge
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hamjak Administrator


Anmeldungsdatum: 21.11.2004 Beiträge: 764 Wohnort: Brabant wallon - Waals Brabant
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Verfasst am: 24.11.2004, 20:46 Titel: |
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Absolutely right ! Just send it to them !  _________________ Click op het beeldje en ...
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